- 911 was first implemented in Haleyville, Alabama on February 16, 1968--but read our complete history of 911 and the first call.
- 240 million calls to 911 each year, with one-third of them wireless (2008, FCC)
- 99% of the population is covered by at least B911, and 96% of counties have at least B911 service (2008, NENA)
- In Britain, over 43 million calls to the 999 emergency number are made annually, and over 50% of those are from wireless phones (British Office of Communications, 2004).
- 99% of the population is covered by some type of 911 system, and 97% geographically (NENA, Sept. 2007)
- 225 counties still have no 911 service (NENA, Sept. 2007)
- 1,296 PSAPs are staffed by a single, on-duty dispatcher (NENA, 2003)
- Washington (DC) receives 1.8 million 911 calls per year, Los Angeles 5 million, Baltimore (MD) 1.7 million.
- At some agencies--usually the very large, urban cities--up to 80% of 911 calls on non-emergencies.
- During Oct. 2001 testimony to Congress, CTIA president Thomas Wheeler said that his association had identified 6,800 PSAPs, while NENA has identified 5,000 primary and 2,300 secondary PSAPs in the U.S. This figure only includes those comm centers receiving 911 calls, which could leave out thousands of public safety comm centers.
- Check statistics on wireless 911 calls, both real and accidental.
- NENA has wireless E911 deployement statistics posted on-line, and FastFacts about 911 in general.
From: www.911dispatch.com
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