National Dispatcher Week

This week is National Dispatcher Week. A time to recognize a profession that is often unheard of, under appreciated and underpaid. Those men and women who work behind the scenes supporting Emergency Personnel like firefighters, paramedics and police officers. So for all those hard working people who rarely get thanked (and believe me I know cause I'm one of them!) I say "Thank you. Thank you for being a phone call away, for working hours that no one may one, for putting up with the yelling, shouting, cussing, bad mouthing of your department and the craziness people toss at you. Thank you for keeping calm and helping out even when the caller is unappreciative of your answer. THANK YOU!"

Happy National Telecommunicators Week!!

A Dispatcher's View Of NTW

We take the calls , we provide a voice to the people in need. We offer guidance and assistance to the responding crews, we give them a cheerful greeting when needed. We put up with the politics and systemic frustrations of a growing role, we fight for our beliefs and values as communicators , trying to make a space for us in the Emergency World.....

But above all we SHINE, and this is our week to feel it!!!!!!!!

So don't get discouraged, Stand tall , be proud, because no matter what, I am certain that the 4 year old scared girl will remember , so will the distraught mom, and the panic stricken elderly woman who woke to find her husband had passed away. And so will all the other Emergency Service personnel who look forward to hearing our voices across the radio waves!!!!

Happy Communicators Week!!!!!

Keep on shining and believing!!!!!!

Joanne Roy
EMD , Moncton N.B. (Canada)